Terms of service

Last updated: June 17, 2026

Overview

Welcome to Boxbear. Throughout these Terms of Service, the terms "we", "us", and "our" refer to Boxbear. Boxbear operates this website and online store, including all related information, content, products, services, and features made available through it (the "Services").

By accessing, browsing, or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not use the Services.

Eligibility

By using the Services, you represent that you are at least the age of majority in your province, territory, state, or country of residence, or that you have obtained the consent of a parent or legal guardian.

Products and Availability

Boxbear offers snack boxes and related products through the Services.

We make reasonable efforts to accurately display and describe our products. However, product images are for illustrative purposes only and actual products, packaging, colors, and contents may vary.

Products included in mystery boxes, curated boxes, and promotional materials may differ from those shown on the website or in marketing materials.

All products are subject to availability. We reserve the right to modify, substitute, discontinue, or limit the quantity of any product at any time without prior notice.

Orders

When you place an order, you are making an offer to purchase products from Boxbear.

We reserve the right to accept, reject, limit, or cancel any order at our discretion, including where products are unavailable, pricing errors occur, or fraudulent activity is suspected.

Once an order has been processed, cancellation requests may not be possible.

Pricing and Payment

All prices displayed on the Services are listed in Canadian dollars unless otherwise indicated.

Prices are subject to change without notice.

By providing payment information, you represent that you are authorized to use the selected payment method and authorize us to charge the applicable amount, including any taxes required by law.

Shipping

Shipping and delivery are governed by our Shipping Policy.

While we aim to deliver orders within one week of shipment, delivery times are estimates only and are not guaranteed.

Boxbear is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other circumstances outside our reasonable control.

Final Sale Policy

Due to the nature of our products, all sales are final.

We do not accept returns, exchanges, or refunds for delivered products, including where a customer is dissatisfied with the contents of a box.

Nothing in this section limits any rights that may be provided to consumers under applicable law.

Intellectual Property

All content available through the Services, including text, graphics, logos, images, product descriptions, designs, and other materials, is the property of Boxbear or its licensors and is protected by applicable intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, or otherwise use our content without prior written permission.

Prohibited Uses

You agree not to use the Services:

For any unlawful purpose;
To interfere with or disrupt the operation of the Services;
To attempt unauthorized access to our systems or accounts;
To transmit malicious software, viruses, or harmful code;
To infringe the rights of Boxbear or any third party.

We reserve the right to suspend or terminate access to the Services if these Terms are violated.

Disclaimer of Warranties

The Services and all products provided through the Services are offered on an "as is" and "as available" basis.

To the fullest extent permitted by law, Boxbear disclaims all warranties, representations, and conditions, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Services will be uninterrupted, secure, or error-free.

Limitation of Liability

To the fullest extent permitted by law, Boxbear shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or relating to your use of the Services or any products purchased through the Services.

Where liability cannot be excluded under applicable law, our liability shall be limited to the amount paid by you for the applicable order giving rise to the claim.

Privacy

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and disclose personal information.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will become effective when posted on this website unless otherwise required by law.

Your continued use of the Services after any updates constitutes acceptance of the revised Terms.